Frequently asked questions
Find the answer you need, from choosing a product to delivery.
Explore the catalogue01How do I find a product?
Use search in the header or choose a category. Available options are shown on the product page.
02How do I change my selection?
Review quantities and remove items in your cart before continuing.
03When will I see shipping costs?
Available shipping methods and costs are shown during checkout, before you complete the order.
04Which payment methods are available?
Check the options offered for your order at checkout.
05Can I change language and currency?
Yes. Both selectors are available in the page header.
06How do I ask about an order?
Use the contact form. Include your order reference if you already have one.
07Where can I find information about use?
Read the product information and patient leaflet. Speak to a healthcare professional about medical questions.
Product information does not replace medical advice. Shipping costs, available payment methods and the order total are shown during checkout.
Find products, compare presentations and review your selection before completing an order.
Strengths and pack sizes
Compare the strength per unit separately from the number of units in a pack. A larger pack is not a stronger medicine. The selection below reflects currently listed options, not a recommended dose or treatment course.
Price and delivery
Use the displayed pack price to compare presentations. Shipping, available payment options and the final total are shown during checkout. Contact the shop if a presentation or order detail is unclear.
Before choosing a medicine
Suitability, interactions and prescription requirements depend on the exact medicine and your circumstances. Discuss these with a doctor or pharmacist and follow the leaflet supplied with your medicine. Do not change an existing treatment based on a catalogue listing.
Sources
Still have a question?
Use our contact form for questions about products, ordering or delivery.