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Your guide to the shop

Delivery and payment

The information you need before completing your order.

Explore the catalogue
01

Shipping options

The delivery methods available for your order are shown during checkout.

02

See the costs

Shipping costs and optional insurance, where offered, are included in the summary before completion.

03

Choose a payment method

Select from the payment options offered at checkout. Availability may vary by order.

04

Check your address

Review your name, street, postal code, city and country. Contact us if you have a question about your order.

Shipping

Shipping methodItems total ≤ 200.00 €Items total > 200.00 €
Regular postal shipping11.99 €0.00 €
Express shipping21.99 €21.99 €
Standard delivery9.50 €—

Shipping is calculated at checkout.

Country

AF, AX, AL, DZ, AS, AD, AO, AI, AQ, AG, AR, AM, AW, AU, AT, AZ, BS, BH, BD, BB, BY, BE, BZ, BJ, BM, BT, BO, BA, BW, BV, BR, IO, BN, BG, BF, BI, KH, CM, CA, CV, KY, CF, TD, CL, CN, CX, CC, CO, KM, CG, CD, CK, CR, CI, HR, CU, CY, CZ, DK, DJ, DM, DO, EC, EG, SV, GQ, ER, EE, ET, FK, FO, FJ, FI, FR, GF, PF, TF, GA, GM, GE, DE, GH, GI, GR, GL, GD, GP, GU, GT, GG, GN, GW, GY, HT, HM, VA, HN, HK, HU, IS, IN, ID, IR, IQ, IE, IM, IL, IT, JM, JP, JE, JO, KZ, KE, KI, KP, KR, KW, KG, LA, LV, LB, LS, LR, LY, LI, LT, LU, MO, MK, MG, MW, MY, MV, ML, MT, MH, MQ, MR, MU, YT, MX, FM, MD, MC, MN, ME, MS, MA, MZ, MM, NA, NR, NP, NL, NC, NZ, NI, NE, NG, NU, NF, MP, NO, OM, PK, PW, PS, PA, PG, PY, PE, PH, PN, PL, PT, PR, QA, RE, RO, RU, RW, BL, SH, KN, LC, MF, PM, VC, WS, SM, ST, SA, SN, RS, SC, SL, SG, SK, SI, SB, SO, ZA, GS, ES, LK, SD, SR, SJ, SZ, SE, CH, SY, TW, TJ, TZ, TH, TL, TG, TK, TO, TT, TN, TR, TM, TC, TV, UG, UA, AE, GB, GB, US, UM, UY, UZ, VU, VE, VN, VG, VI, WF, EH, YE, ZM, ZW

Refund policy

Refund – Money-Back Guarantee


If you have failed to receive your order for some reason or received
it damaged or partial we are ready to return 100% of the paid amount
within 30 days or send the purchased medicine once more.

The maximum delivery time is 21 business days starting from the
shipment date (in accordance with your delivery type). In case you fail
to receive your purchase within this period or you are informed that
your purchase is on hold with the customs or that the purchase has been
returned please contact us so that we deal with this immediately.

You can return the purchase within 30 days starting from delivery date if:


Delivered product is damaged of defective;

Delivered product is not the one you ordered.

Please note that the product must be returned in original undamaged
package and with all its accessories. The return must be previously
discussed with our support team.

We regret to inform you that we cannot accept products that have been unpacked or the 30-days period has passed.

Please contact our support team for additional information.

Good to know

Product information does not replace medical advice. Shipping costs, available payment methods and the order total are shown during checkout.

Find products, compare presentations and review your selection before completing an order.

Price and delivery

Use the displayed pack price to compare presentations. Shipping, available payment options and the final total are shown during checkout. Contact the shop if a presentation or order detail is unclear.

Sources

BEST PHARMACY

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